Frequently Asked Questions

Find answers to common questions about our products, ordering process, and services.

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What materials do you use for your wear parts?


We use premium-grade materials including 65Mn spring steel, 42CrMo alloy steel, and high-quality tungsten carbide inserts (YG8, YG11C grades) depending on the application requirements. All materials are sourced from certified suppliers with full traceability.

Are your forestry and agricultural wear parts compatible with major equipment brands?

Yes. We manufacture aftermarket replacement wear parts designed for selected equipment and applications from various major manufacturers.

Depending on the product, our compatible applications may include equipment associated with brands such as FAE, FECON, Quadco, Bradco, Seppi, VERMEER, WILLIBALD, MORBARK, PETERSON PACIFIC, TEREX CBI, JENZ, BANDIT, CATERPILLAR, BETEK, and others.

Compatibility depends on the specific equipment model, part number, dimensions, holder configuration, and application. Please provide the original part number, equipment model, drawings, dimensions, or photographs so we can verify the appropriate replacement part.

References to third-party brands are provided for identification and compatibility purposes only and do not imply affiliation, authorization, sponsorship, endorsement, or OEM status.

How do your products compare to OEM parts?

BauRong manufactures aftermarket replacement wear parts designed to meet the dimensional, material, and application requirements of specific equipment and operating conditions.

Depending on the product and application, our aftermarket parts can provide a practical alternative to original equipment parts, with a focus on material selection, dimensional accuracy, wear resistance, and cost efficiency.

Actual service life may vary depending on equipment type, working conditions, material being processed, maintenance, and operating environment. We recommend providing the equipment model, original part number, drawings, or other technical information so our engineering team can recommend a suitable solution.

Are BauRong wear parts OEM or aftermarket products?

BauRong Machinery manufactures aftermarket replacement wear parts for agriculture, forestry, wood processing, mining, and construction equipment. Our products are independently manufactured using forging, casting, CNC machining, and other manufacturing processes according to specified dimensions, applications, and performance requirements.

Unless expressly stated otherwise, our products are not original equipment manufacturer (OEM) parts and are not manufactured by the equipment brands referenced on our website.

Are your replacement parts compatible with major equipment brands?

Yes. We manufacture aftermarket replacement and wear parts designed for use with selected equipment from various major brands, including VERMEER, WILLIBALD, MORBARK, PETERSON PACIFIC, TEREX CBI, JENZ, BANDIT, CATERPILLAR, BETEK, and other equipment manufacturers.

Compatibility depends on the specific equipment model, part number, dimensions, application, and operating conditions. Customers are encouraged to provide the original part number, equipment model, drawings, dimensions, or photos so that we can verify compatibility before ordering.

Does “compatible with” mean that BauRong is affiliated with the equipment manufacturer?

No. References to equipment brands on our website are provided solely to identify equipment compatibility and intended application.

BauRong Machinery is an independent aftermarket manufacturer and, unless expressly stated otherwise, is not affiliated with, sponsored by, endorsed by, or authorized by the referenced equipment manufacturers.

Why do you mention brand names such as VERMEER, MORBARK, BANDIT and JENZ?

Brand names may be referenced to help customers identify the equipment, models, applications, and replacement parts they are looking for.

These references are intended for compatibility and identification purposes only and do not indicate that the referenced manufacturer produced, supplied, endorsed, or approved BauRong products.

Are BauRong products genuine or original branded parts?

Unless specifically identified as such, BauRong products are aftermarket replacement parts, not genuine branded parts manufactured by the original equipment manufacturer.

Our goal is to provide independently manufactured replacement solutions for customers who need wear parts for their equipment.

Can you manufacture replacement parts based on an original part number?

Yes. We can manufacture many types of replacement wear parts based on an original part number, drawing, sample, dimensions, photographs, or other technical information.

Before production, our engineering team reviews the available information to determine the required material, dimensions, manufacturing process, and application requirements.

Can you manufacture parts that are no longer available from the original manufacturer?

In many cases, yes. BauRong can evaluate discontinued or difficult-to-source wear parts and manufacture aftermarket alternatives based on available technical information or physical samples.

Customers should provide as much information as possible, including the equipment model, original part number, dimensions, drawings, photos, or samples.

How do I make sure that a replacement part will fit my equipment?

For accurate compatibility verification, please provide:

  • Equipment manufacturer and model
  • Original part number, if available
  • Equipment serial number, when applicable
  • Part dimensions
  • Photos of the original part
  • Technical drawings or specifications
  • Quantity required

Our team can review the information and confirm the applicable specifications before production.

Can you manufacture custom wear parts?

Yes. We provide custom wear parts and precision components based on customer drawings, samples, specifications, or application requirements.

Our manufacturing capabilities include forgings, castings, precision CNC machining, and customized wear-resistant components for demanding working environments.

Do you copy original branded products?

Our products are independently manufactured aftermarket replacement parts. We use customer-provided technical information, dimensions, drawings, samples, and application requirements to manufacture replacement components.

Customers are responsible for ensuring that any technical information, drawings, samples, or intellectual property supplied to BauRong may lawfully be used for manufacturing purposes.

Are your products authorized by the brands listed on your website?

Unless expressly stated otherwise, no. The brands referenced on our website identify equipment compatibility or intended application only.

BauRong Machinery does not represent itself as an authorized dealer, distributor, licensee, or representative of those manufacturers unless a specific authorization is expressly disclosed.

Do you use the trademarks and logos of equipment manufacturers?

Brand names may be used where necessary to identify equipment compatibility or intended application. We do not intend to suggest ownership, sponsorship, endorsement, authorization, or affiliation with the respective trademark owners.

Third-party trademarks remain the property of their respective owners.

Trademark Disclaimer

VERMEER®, WILLIBALD®, MORBARK®, PETERSON PACIFIC®, TEREX CBI®, JENZ®, BANDIT®, CATERPILLAR®, BETEK®, and other referenced trademarks are the property of their respective owners. BauRong Machinery Co., Ltd. is an independent aftermarket manufacturer. References to third-party brands, equipment models, or part numbers are made solely for product identification, compatibility, and application-reference purposes and do not imply affiliation, sponsorship, endorsement, authorization, or OEM status unless expressly stated otherwise.

Can you manufacture parts according to our drawings?

Yes. We provide custom manufacturing and contract manufacturing services for wear parts and precision components.

Customers can provide drawings in PDF, DWG, STEP, IGS, or other commonly used formats, together with specifications and quantity requirements. Our engineering team will review the information and confirm the manufacturing requirements before quotation and production.

We can also evaluate physical samples, dimensions, photographs, and existing part information for suitable replacement or custom manufacturing projects.

What is your minimum order quantity (MOQ)?

MOQ varies by product. For standard items, MOQ is typically 100-500 pieces. For custom manufactured parts, MOQ is usually 200-1000 pieces depending on complexity. We are flexible for trial orders and can discuss your specific needs.

Can you put our logo on the products and packaging?

Yes, we offer full private labeling services including laser engraving, stamping, or printing your logo on products. We can also design and produce custom packaging with your branding.

Do you sign non-disclosure agreements (NDA)?

Yes, we respect our clients' intellectual property and are happy to sign NDAs to protect your designs and proprietary information.

How do I place an order?

You can place an order by:

(1) Submitting an inquiry through our website form,

(2) Emailing sales@baurongwearparts.com,

(3) Contacting us via WhatsApp at +86 135 066 78931, or

(4) Reaching out on Alibaba. Our sales team will guide you through the entire process.

What payment methods do you accept?

We accept T/T (Telegraphic Transfer) with 30% deposit and 70% before shipment. For established clients, we also offer O/A (Open Account) terms. Letter of Credit (L/C) is accepted for large orders.

What shipping methods do you offer?

We offer sea freight (FCL and LCL), air freight, and express courier (DHL, FedEx, UPS). Sea freight is recommended for bulk orders, while air freight and express are available for urgent or sample shipments.

How long does shipping take?


Sea freight to major ports: Europe 25-35 days, North America West Coast 15-20 days, East Coast 25-30 days, Australia 15-20 days, Southeast Asia 7-15 days. Air freight: 5-10 days. Express: 3-7 days.

Can I get samples before placing a bulk order?


Yes, we encourage clients to evaluate samples first. Sample delivery time is typically 5-7 days for standard products. Sample costs can be refunded upon bulk order confirmation.

What is your quality guarantee?

Our products are manufactured under defined quality control procedures and are inspected according to applicable product and customer requirements.

For eligible products, we provide a 6-month warranty against manufacturing defects, subject to our warranty terms and verification.

The warranty does not normally cover normal wear and tear, improper installation, misuse, abnormal operating conditions, or damage caused by factors outside the manufacturing process.

If a verified manufacturing defect occurs, we will work with the customer to provide an appropriate solution, which may include replacement or other agreed remedies.

Do you provide material certificates?


Yes, we provide material certificates, hardness test reports, and inspection reports upon request. Third-party inspection (SGS, BV) can also be arranged at the client's expense.